Client Relations Specialist (English Speaking) - #10494319

Most of the work will be related to:
- Participation in promotional campaigns to spread the brand awareness in the city.
- Approaching potential business partners of the company with propose of extensive and fruitful cooperation.
- Work with promoters.
- Online communication with drivers: registration in mobile application, assisting with work related issues;
- Processing requests and feedback from users (live chat, outbound calls, face-to-face);
- Tracking the quality of the provided service and handling objections.

Requirements:
- SPM/Diploma/Bachelor's degree in any field (fresh graduates are welcome to apply);
- Strong command of English;
- Sales or Customer Service experience will be an advantage;
- Positive attitude, friendly and outgoing personality;
- Excellent interpersonal and problem-solving skills;
- Computer literate (MS Office).

Benefits:
- Yearly evaluation and increment;
- Petrol compensation;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Tech-savvy environment: corporate Customer Relationship Management software, corporate messenger, news blog;
- Compact and well equipped office in Tawau, working schedule: 5 days a week, 9am - 6pm;
- Annual leaves & sick leaves;
- Overtime claim;
- Career growth opportunities.

Maxim E-hailing service is rides & delivery service that operates in more than 20 cities in Malaysia. By constantly developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, we are working hard on making our services more modern, accessible, and safe.
We created an industry-specific digital platform where our users could interact with each other directly . Our innovative approach to business and the desire to answer the ever-changing demands of our clients allow us to take an active part in the transformation and establishment of the current market of transportation services in Malaysia.
We love creating technologies and a business that are on par with our industry's leading global companies.