Application Support Engineer (IT) - #10510038

Job Descriptions:

• Providing technical support to internal users and external clients when required
• Identifying and resolving technical issues as reported
• Conduct user training
• Ensuring new users of application have smooth onboarding process
• Work closely with Solution Architect & Application Development team
• Identify potential issues
• Ensure solution and application support documentation is maintained with quality and accuracy

Job Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering or related field
• Working knowledge of Java, MySQL database, Linux OS, Springboot Framework, and Microservices
• Good analytical and problem-solving skills
• Customer service and relationship management experience
• Ability to explain complex ideas to user who has limited IT and system knowledge
• Junior Software Engineer is encouraged to apply

What's on offer:

• 5 working days: 8:30am - 6:00pm (Monday to Friday)
• Attractive Remuneration Package
• Career advancement
• Positive Working Environment
• Internal/ External Training Provided
• Group Insurance Plan