Assistant Manager, Business Intelligence - #10513310

Job Summary

Perform, maintain, and optimize the data warehouse, business Intelligence data integrity, as well as reporting platform and business requirement, to ensure business needs that scale both technically and operationally are delivered with high service levels

Job Responsibilities:

• Enhance, refine or repurpose existing in-house data warehouse ETL process (SQL & SSIS), reporting platforms (SAP Business Intelligence Business Object) , analytics tools (Power BI).
• Design, develop and implement innovative analytics reports based on business stakeholder requirements.
• Manage reporting issues and tickets reported by stakeholders by identifying the potential root cause and able to coordinate and communicate with different parties to get the issues resolved.
• Gather stakeholder requirements, translate into Business Requirements & Functional Requirements Documents, and transform into System Design Documents.
• Able to lead a team for local and global analytics projects.
• Assist lead in managing and tracking projects progress.
• Provide 1st level user support for global analytics and 2nd level support for local analytics.
• Proactively in upholding excellent service by closely monitor and track incidents tickets resolution time.
• Maintain a professional and proactive approach in meeting stakeholder needs and expectations as to achieve maximum customer satisfaction.
• Create and plan internal & external BI reporting tools training course for stakeholders.

Job Requirements:

• Bachelor’s degree in computing/Information Technology or equivalent
• Must have at least 5 or more years of working experiences & proficient in Microsoft SQL data warehouse, BI Reporting tools (SAP Business Object business intelligent & Power BI), Visual Studio (Integration Services) and data analytics and visualization.
• Demonstrate visual design skills used to create information-dense and easy-to-understand reports/dashboards. Must exhibits intuitive and insightful information.
• Demonstrate relational database and star schema design and implementation skills.
• Demonstrate experience in the designing and implementation of business intelligence tools (eg. Local Business Data Warehouse (SQL), SAP Business Objects and Power BI) with performance-tuning of business intelligence systems.
• Be abreast of the latest technologies and technological opportunities especially on Business Analytics and Intelligence. · Must be a good proactive leader while also an independent, and disciplined team player.