Petrol Station Manager - #10513379

1.Maintenance and upkeep of the petrol station building and equipment.

2. Lead, communicate and engage with the team to ensure daily operation of the station runs smoothly and as per standard and guidelines

3. Perform and/or overseeing day-to-day operations of the petrol station, including, but not limited to:

a. Manage back office data analysis

b. Prepare daily/monthly reporting for the station

c. Stock management and ordering for fuel and merchandise

d. Team schedule and shift

4. Prepare daily sales reconciliation report

5. Assist dealer/account admin in preparing accounting reports

6. Ensure station operations comply with the Health, Safety, Security and Environmental (HSSE) policies as per Petron’s standards and requirements, and the local authority requirements

7. Perform and drive activities in maintaining and upkeeping the petrol station building and equipment

8. Develop, maintain and nurture customer relationship

9. Carry out staff recruitment activities for the team

10. Plan and execute team development programmes and/or activities such as training, performance, motivation and disciplinary actions

11. Develop and meet the budget for the petrol station

12. Ensure all station employees provide the required standard of customer service

13. Handling customer’s complaints

14. Execute marketing programs as prescribed by the oil company

15. Maintain the upkeep of fuel pumps and all assets of the fuel station and store

16. Manage and preserve financial, merchandise and other assets of the station

17. Manage the recruitment, training, deployment of station employees in accordance with guidelines

• Previous experience in a managerial role
• Excellent customer service skills
• Knowledge of safety and security regulations
• Able to manage staff and motivate employees
• Able to multitask and prioritize tasks
• Excellent organizational skills
• Strong problem-solving and decision-making skills
• Knowledge of retail operations and inventory management