Waiter / Waitress - JSK Borneo Reef Sea World - #10522317

JSK BORNEO REEF IS THE LARGEST REEF ACTIVITY PONTOON IN SOUTH EAST ASIA. The Pontoon caters for, amongst other activities, underwater observatory tunnel, kayaking, snorkeling, water theme park, sea walking, boat transfer, F&B, and other Pontoon-centered activities. We are currently looking for experienced and dedicated individuals to join our team.

Kindly visit us at www.jskborneoreef.my to find out more.

Prior cruise ship, theme park operations & / or hospitality experience an added advantage.

Responsibilities:

Responsible to greet and welcome customers to their tables.
Responsible to present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Responsible to prepare tables by setting up linens, silverware and glasses.
Responsible to inform customers about the day’s specials.
Responsible to offer menu recommendations upon request.
Responsible to up-sell additional products when appropriate.
Responsible to take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.
Responsible to ensure check customers’ IDs to ensure they meet minimum requirements for consumption of alcoholic beverages.
Responsible to communicate order details to the Kitchen Staff.
Responsible to serve food and drink orders.
Responsible to check dishes and kitchenware for cleanliness and presentation and report any problems.
Responsible to arrange table settings and maintain a tidy dining area.
Responsible to deliver checks and collect bill payments.
Responsible to carry dirty plates, glasses and silverware to kitchen for cleaning.
Responsible to meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
Responsible to ensure follow all relevant health department regulations.
Responsible to provide excellent customer service to guests.

Requirements:

Candidate must possess at least a SPM, Diploma or Degree in food service management or equivalent.
Must be able to communicate in BM, English, and Mandarin. The target market would include locals, China, Taiwan, Hong Kong Tour GITs and FITs.
At least 2 years of exposure in the related field.
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
ISO and IT literate.

We are a Group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia , India, Netherlands, UK, China, Australia and other parts of the World.
Presently, JSK Group has presence and businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International import & Export, Resort Hotel / Serviced Apartments, Capsule Hotel, Plantation, Fruit Farm, water Sports, Scuba Diving and the Tourism industry.