Solution Consultant - #10524205

As the solution consultant, you will play a pivotal role in bridging the gap between business needs and technology solutions. This position requires a seasoned professional with strong leadership, analytical, and communication skills. You will be responsible for overseeing the end-to-end process of translating user requirements into technical specifications, managing timelines, and ensuring the efficient operation of the tech team.

Responsibilities:
1. User Requirement Gathering:
- Lead the process of collecting and analyzing user requirements from clients.
- Collaborate closely with implementation & support teams to understand their needs and expectations.
2. Convert Business Requirement to Technical Requirement:
- Translate business requirements into detailed technical specifications and user stories.
- Work closely with tech teams to ensure a clear understanding of technical requirements.
3. System Testing for Staging & Production:
- Oversee the planning and execution of system testing for staging and production environments.
- Ensure that testing processes are rigorous and align with business objectives.
4. Timeline Management for Tech Team:
- Develop and maintain project timelines, ensuring that deliverables are completed on schedule.
- Optimize the resource allocation and project sequencing.
5. Resource Management for Tech Team:
- Lead resource management efforts, including allocation, capacity planning, and skill assessment.
- Work with HR to identify training needs and career development opportunities for team members.
6. Problem Solving and Proposed Solutions for Tech Related Roadblocks:
- Proactively identify and address technical roadblocks or challenges in collaboration with the tech team.
- Propose effective and innovative solutions to overcome obstacles.
7. Tech Related Platform, Portal, Software Setup and Maintenance:
- Oversee the setup and maintenance of tech-related platforms, portals, and software.
- Ensure the efficient operation of technology infrastructure.
8. Collaboration and Communication:
- Foster effective communication between clients, implementation & support team and the tech team.
- Facilitate regular meetings and status updates to ensure alignment on project goals and objectives.

Qualifications:
- Bachelor’s or Master’s degree in a tech-relevant or project management field.
- Proven 2-3 years of experience in a leadership role within business analysis, solution consultant or a related field.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication and interpersonal skills.
- Proficiency in project management tools and methodologies.
- Familiarity with software development lifecycle and agile methodologies.
- Experience in system testing and quality assurance.
- Ability to manage and lead a diverse team of business analysts and developers.
- Proficiency in Mandarin is considered an advantage.

Kindly email your detailed resume, stating current and expected salary to **@infradigital.com.my

INFRA MOBILE DIGITAL (IMD) was established in 2015.
ProSales, firstly launched in 2017, has be designed and developed to help property developers optimizing the buyers’ journey in the property ecosystem.

ProSales digital solution, an “End-to-End Property Solution”, has transformed the customer property-buying experience in a transparent, trustable, seamless and enjoyable virtual journey.

In 2019, ProSales became a member of the Malaysia PropTech Association. By June 2019, ProSales officially entered the commercial market, and within a year, we grew by over 300%.

Our mission:
To drive the digital transformation of the property market in Malaysia and Asia through innovative solutions tailored on the real needs of developers. To enhance customer experience and satisfaction by keeping people as the main focus of all our digitalized solutions.

Our Vision:
To become the leading PropTech service provider in Asia providing cutting edge tech-solutions to property developers and aiming to a Total PropTech adoption in the market by offering innovative digital tools to ease the processes while keeping the main focus on people.

Our Motto
Customer - Customer satisfaction is our main focus. We listen, elaborate and resolve the challenges of our clients having people always at the frontend!

Excellence – No compromise on this as there cannot be success without excellence! We strive towards excellence of our solutions aiming to the success of all our clients!