Mystery Shopper Vacancy - #10525477

The Offer

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Fantastic work culture

The Job

You will be responsible for :

• Devising actionable strategies from customer insights.
• Bringing the consumer perspective to marketing decision making by executing market analysis and research activities and providing insights and recommendations.
• Managing external agencies for the execution of research projects.
• Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs.
• Leveraging research data and information to proactively identify business opportunities and gaining internal support to act upon these opportunities.
• Conveying analysis and recommendations via presentations and written reports.

The Profile

• You have at least 1 year experience within a Customer Service role, ideally within the Consulting and Other Services industry.
• You are experienced in managing a wide range of qualitative and quantitative research.
• You pay strong attention to detail and deliver work that is of a high standard
• You enjoy finding creative solutions to problems
• You possess strong analytical skills and are comfortable dealing with numerical data

The Employer

Our client is a full-service marketing research, mystery shopping, and database management consulting company with 65 full-time executives, 100+ field researchers, over 25,000 panel members in the ASEAN countries.