Hotel Bellman - #10532124

Whitfield Sdn Bhd


Date: 2 weeks ago
city: Kuala Lumpur, Kuala Lumpur
Salary: RM 1,500 - RM 2,000 per year
Contract type: Full time

Job Responsibility
  • Greet guests upon arrival with a warm and welcoming demeanor.
  • Assist guests with luggage, ensuring prompt and efficient service.
  • Escort guests to their rooms and familiarize them with hotel amenities and features.
  • Provide information and recommendations about local attractions, dining options, and transportation services.
  • Maintain cleanliness and organization in the lobby and entrance areas.
  • Handle guest inquiries and requests promptly and professionally.
  • Assist with valet parking and vehicle retrieval as needed.
  • Collaborate with front desk staff and other hotel departments to ensure seamless guest experiences.
  • Uphold hotel policies and procedures at all times.
  • Adhere to safety and security protocols to ensure the well-being of guests and staff.
Job Requirements

We are currently seeking a friendly and enthusiastic individual to join our team as a Hotel Bellman. The bellman plays a crucial role in creating a positive first impression for guests and providing outstanding service throughout their stay.

JOB REQUIREMENTS

Customer Service Skills: Bellmen must have excellent customer service skills and be friendly, approachable, and helpful to guests at all times.

Communication Skills: Strong verbal communication skills are essential for interacting with guests, colleagues, and other hotel staff.

Teamwork: Bellmen often work as part of a team, so the ability to collaborate effectively with coworkers is important.

Organizational Skills: Bellmen must be well-organized and able to handle multiple tasks efficiently, such as managing luggage, providing directions, and answering guest inquiries.

Problem-Solving Skills: They should be able to think quickly and effectively resolve any issues or concerns that guests may have.

Professionalism: Bellmen are often the first point of contact for guests, so they must maintain a professional appearance and demeanor at all times.

Flexibility: Bellmen may be required to work evenings, weekends, and holidays, so flexibility in scheduling is often necessary.

Knowledge of Local Area: Having knowledge of the local area, including restaurants, attractions, and transportation options, can be beneficial for providing helpful recommendations to guests.

Job Benifits
  • EPF and SOCSO
  • Annual Leave
  • Medical Leave
  • Performance Bonus
Post a resume

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