Sales Account Manager - #10535782

A Job Thing


Date: 3 days ago
city: Kuala Lumpur, Kuala Lumpur
Contract type: Full time

Company Description

Ajobthing is a successful start-up that aims to deliver products that solve recruitment problems using cutting edge software, the world wide web, mobile and innovative marketing.

We are result-oriented and welcome fail-fast mentality, ever willing to try out fresh ideas. When others may ask “Why?”, we choose to ask “Why not?”. We encourage a spirit of collaboration, celebrate the success of colleagues and practice picking each other up when we inevitably fall. We frown upon office politics, self-centeredness and discrimination. Bureaucracy slows down many companies, so here we built one that practices simple, lean and efficient processes.

Last but not least, we define success based on the value we create for our users.

Job Description

  • Act as the primary contact for customer account management, handling all inquiries and concerns.
  • Proactively engage with clients on a monthly basis to nurture and expand existing accounts.
  • Foster strong customer relationships to maximize their long-term value.
  • Identify opportunities and promptly address customer issues with precision.
  • Guarantee prompt and successful delivery of our solutions to meet customer needs and goals.
  • Collaborate with various internal teams (such as Customer Service and Product Development) to enhance the overall customer experience.
  • Monitor account metrics, including weekly, monthly, and quarterly forecasts.
  • Share your weekly sales report to facilitate effective communication and improve performance analysis.

Qualifications

  • Demonstrated track record of at least 3 years in sales, account management, key account management, or business development roles.
  • Exceptional proficiency in Business English communication
  • Experienced in closing sales deals through cold calling.
  • Proven ability to thrive in a fast-paced, dynamic, and competitive environment, showcasing remarkable adaptability.

Additional Information

Working hours Monday - Friday (Regular working hours)

Working location Jalan Kia Peng, Kuala Lumpur

Benefits:

  • Casual Attire
  • Hot-desk concept environment
  • Nearby LRT/MRT/Monorail
  • Attendance Bonus
  • EPF / SOSCO
  • Annual Leave
  • Dental & Optical
  • Panel clinic
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