IT Technician - #10537365

Alpine Technology (M) Sdn Bhd

Date: 1 week ago
city: Johor Bahru, Johor
Salary: RM 2,500 - RM 3,500 per year
Contract type: Full time

Job Responsibility
  • Respond to and resolve technical issues reported by end-users via phone, email, or in-person.
  • Troubleshoot hardware, software, and network problems, diagnosing issues and implementing
  • solutions promptly.
  • Provide technical guidance and instructions to end-users on resolving common IT-related issues
  • independently.
  • Provide training and guidance to end-users on using IT systems, applications, and tools
  • eectively and securely.
Job Requirements
  • Diploma / bachelor’s degree in any Computer / IT related discipline
  • Proficiency in troubleshooting hardware and software issues, including desktops, laptops,
  • printers, networking devices, and peripherals.
  • Strong problem-solving and analytical skills to diagnose technical issues, identify root causes,
  • and implement eective solutions.
  • Active listening skills to understand end-users' issues and provide clear instructions or
  • explanations for troubleshooting steps and solutions.
  • Possess own transport and willing to travel
  • Strong customer service orientation and a commitment to providing exceptional support and
  • assistance to end-users.
  • At less 1-2 year in IT Computer support or POS System support
Job Benifits
  • Performance Bonus
  • Transportation allowances, parking reimbursement
  • Free Laptop/ Phone for Work
  • Sick Leave
  • Maternity Leave
  • Professional Career Development (training programs, workshop, conferences to enhance skills)
  • Company Activities (team building, outings, social gatherings)
  • Company Trip
  • Staff Appreciation & Rewards
  • Unlimited Supply Pantry Food
  • Nearby public transportation - LRT Wangsa Maju, Bus station Setapak
  • Casual Wear
  • Salary & Commission range from RM2500.00 - RM3500.00++
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